Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling
نویسندگان
چکیده
منابع مشابه
Trustworthiness of digital government services: deriving a comprehensive theory through interpretive structural modelling
Having its origin in public administration, trustworthiness is a significant concept in digital government research, influencing the relationships between citizens and governments. However, the interrelationships between the facets of trustworthiness are given inadequate attention. Therefore, the aim of this research was to develop a theory detailing the factors affecting citizens’ perceptions ...
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ژورنال
عنوان ژورنال: Public Management Review
سال: 2017
ISSN: 1471-9037,1471-9045
DOI: 10.1080/14719037.2017.1305689